Microsoft MB-240 New Study Notes - Exam MB-240 Materials

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Structure of MB-240 Test

The Microsoft MB-240 exam is part of the requirements for obtaining the Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate certification. The other exam mandatory for getting this certification is coded PL-200, which is also known as Microsoft Power Platform Functional Consultant. When it comes to the structure of MB-240, it will contain around 40-60 tasks that will have to be finalized within 180 minutes. Also, it is a proctored exam that requires exam-takers to open an account on the Pearson VUE site and follow the steps indicated there to complete the registration process. The enrollment steps also include the payment of a fee which is $165. Finally, such a test is available in the English language only.

The Microsoft MB-240 exam is a great opportunity for individuals who want to demonstrate their expertise in the field of field service management. By passing this exam, candidates can demonstrate their knowledge and skills in designing and implementing field service solutions. This certification can be a valuable asset for individuals who want to pursue a career as a functional consultant in the field service industry.

Microsoft MB-240 Exam Syllabus Topics:

Topic	Details
Topic 1	Configure Field Service Applications Configure and Manage Bookable
Topic 2	Determine and Configure Field Service Security Roles Determine and Configure Skill Types Determine and Configure Resource Scheduling Options
Topic 3	Configure Entity Geocoding, Bookable Resources, Entity Geocoding Determine Address Type to Use, Uses for Twilio, Address Type to Use
Topic 4	Configure Territories and Organizational Units, Characteristics and Skills, Proficiency Models
Topic 5	Set Up Bookable Resource Categories, Characteristics, and Resource Pay Types, Territories Determine Opportunities for Glympse with Connected Field Service
Topic 6	Enable Mapping Functionality Configure Entity Geocoding Determine Address Type to Use
Topic 7	Identify and Configure Field Service Entities Determine and Configure Product and Service Categories
Topic 8	Implement Resource Roles and Categories Configure Product and Service Pricing Determine Uses for Twilio
Topic 9	Set Up Price List Validity Dates Configure Bookable Resources Manage Bookable Resources Enable Mapping Functionality
Topic 10	Set Up Bookable Resource Categories, Characteristics, and Resource Pay Types Enable Mapping Functionality
Topic 11	Create a Product or Service Configure Minimum Charge Amount and Duration Associate Products and Services With Price Lists

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Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q53-Q58):

NEW QUESTION # 53
You are a Dynamics 365 for Field Service Administrator.
You install and configure Connected Field Service with Azure IoT Central. Several of your connected devices sent alerts back to Dynamics 365 and work orders were created. However, the work orders were not sent back to Azure IoT Central.
You need to resolve the issue.
Which Action should you take to resolve the issue?

A. Create an IoT action in Dynamics 365 to trigger an update in IoT Central.
B. Configure the Microsoft Flow When a work order is created in Connected Field Service, update IoT Central.
C. Configure the Dynamics 365 workflow When a work order is created in Connected Field Service, update IoT Central.
D. Create an IoT Command in Dynamics 365 to trigger an update in IoT Central.

Answer: B

Explanation:
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/cfs-iot-central-work- orders

NEW QUESTION # 54
You are a new Dynamics 365 for Field Service Administrator for a manufacturing firm.
Your manager has asked you to configure the system to enable scheduling for maintenance of equipment at customer sites. It is against company policy to dispatch resources to sites with known issues such as credit or safety holds. Many site visits may require more than one technician to be sent for the repair.
Which resource scheduling component should be used for each task? To answer, drag the appropriate resource scheduling component to the appropriate task. Each resource scheduling component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.

Answer:

Explanation:

NEW QUESTION # 55
For which two purposes can you use purchase orders in Microsoft Dynamics 365 Field Service?
Each correct answer presents a complete solution.

A. Add inventory to a warehouse.
B. Add or subtract inventory to or from a warehouse.
C. Purchase products to sell to a customer.
D. Transfer a product from a warehouse to a truck.

Answer: A,C

Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/create- purchase-order

NEW QUESTION # 56
You are a Dynamics 365 for Field Service Administrator.
You install and configure Connected Field Service with Azure IoT Central. Several of your connected devicessent alerts back to Dynamics 365 and work orders were created. However, the work orders were not sent backto Azure IoT Central.
You need to resolve the issue.
Which Action should you take to resolve the issue?

A. Configure the Dynamics 365 workflow When a work order is created inConnected Field Service, updateIoT Central.
B. Create an IoT action in Dynamics 365 to trigger an update in IoT Central.
C. Configure the Microsoft Flow When a work order is created in Connected Field Service, update IoT Central.
D. Create an IoT Command in Dynamics 365 to trigger an update in IoT Central.

Answer: C

NEW QUESTION # 57
You manage a group of home improvement contractors. The contractors provide many types of services of homeowners including repairs and new construction. You need to create charts that organize the services by categories and ensure that the charts can be viewed in dashboards.
Which feature should you implement?

A. Time Groups
B. Work Order Sub-Statuses
C. Work Order Types
D. Incident Types

Answer: C

Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/create-work- order-types

NEW QUESTION # 58
......

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