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Pass Guaranteed Quiz 2023 Oracle 1z0-1037-22: Oracle Knowledge Management 2022 Implementation Professional First-grade Valid Exam Topics
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Oracle Knowledge Management 2022 Implementation Professional Sample Questions (Q44-Q49):
NEW QUESTION # 44
Which two statements are true about workflows in Knowledge Advanced? (Choose two.)
- A. Once a user rejects the article, it moves to the previous step.
- B. Once a user rejects the article, the system automatically deletes the article.
- C. In Workflow you cannot reassign a task to another user or team.
- D. A Workflow process can only be used while creating and editing the articles.
- E. A Workflow process is defined as a sequence of steps, such as creating, editing, translating, reviewing, and approving the articles.
Answer: A,E
Explanation:
D: A workflow consists of one or more steps. Each step defines a task that is assigned to a user or team of users, and the task assignment appears in the user's Inbox in Knowledge Advanced. When the task is completed, the user can either:
E: A workflow process is a sequences of steps, such as creating, editing, translating, reviewing, and approving, that you can define to enforce specific content management procedures for your organization.
Reference:
Oracle Service Cloud, Knowledge Advanced Administration Guide, November 2016, page 4
NEW QUESTION # 45
Which three statements are true bout the limitations of Connect Web Services? (Choose three.)
- A. When executing a query against a report database, a maximum of 20,000 rows can be returned.
- B. When executing a query against a report database, a maximum of 100,000 rows can be returned.
- C. When executing a query against an operational database, a maximum of 100,000 rows can be returned in a single request.
- D. The server enforces a maximum of 10,000 objects when invoking any one of the Create, Get, Update or Destroy operations.
- E. When executing a query against an operational database, a maximum of 20,000 rows can be returned in a single request.
- F. The combination of the multi-object Create, Get, Update & Destroy operations and the Batch operations is limited to 10,000 total input objects per SOAP request.
Answer: B,C,F
Explanation:
D (not A): If the report is pre-configured for deferred execution, then depending on how large the data set to be processed is estimated to be, the report will either run right away or be prompted for queuing. In most cases, the user will be prompted to place the report in the queued state. Only where the report is estimated to run very quickly by not exceeding the deferred report threshold of 200,000 rows will the report be run immediately.
E: In Oracle Service Cloud, the maximum row export threshold is 100,000 rows.
F (not C): 10,000 total input objects per SOAP request. The combination of the multi-object Create, Get, Update and Destroy operations and the Batch operation is limited to 10,000 total input objects per SOAP request.
Reference:
https://docs.oracle.com/cloud/latest/soa121300/TKRDP/GUID-ED7B0E34-2D5E-40DF-A7ED-001581E2ACCA.htm#TKRDP2778 ORACLE SERVICE CLOUD GUIDE: HOW TO IMPROVE REPORTING PERFORMANCE, Best Practices to Scale Oracle Service Cloud Analytics for High Performance, ORACLE WHITE PAPER | MARCH 2015
NEW QUESTION # 46
You want to create a report that you can restructure to display different groupings by selecting different fields to use as the columns, rows, and output fields.
Which type of report should you create?
- A. Linked report
- B. Custom report with slice bucket
- C. Dashboard
- D. Cross tab report
Answer: D
Explanation:
The Cross Tab feature lets you display report output in a table to summarize large amounts of data. Using a cross tab table, you can select the fields to define the table's rows, columns, and output fields, essentially grouping the data by both the row and column output. The output fields are a culmination of the row and column data.
Reference:
https://docs.oracle.com/cloud/february2017/servicecs_gs/FAMUG/_analytics.htm#FAMUGae1133085
NEW QUESTION # 47
What two factors are responsible for ranking of an answer? (Choose two.)
- A. number of searches for that answer article
- B. display position
- C. solved count based on customer activity
- D. number of answers linked to that answer
Answer: A,B
Explanation:
The answers your customers search for are sorted so the ones that are expected to be most useful are listed first. Three techniques are used to automatically rank and organize answers.
Reference:
https://docs.oracle.com/cloud/november2016/servicecs_gs/FACAI/AdministeringAccessibility-4.htm
NEW QUESTION # 48
Your customer wants to update the new office address in about 1000 answer articles.
Your client has three interfaces for each of their lines of business that will all have different information.
What will you recommend to the client to update all the relevant answers?
- A. Create a variable to contain the address and update all answers to include it.
- B. Call support and have them run a search and replace on the database.
- C. Search for all answers that have the address and update.
- D. Create a standard text to include the new address and update all the answers to include it.
Answer: C
Explanation:
Answer variables are predefined shortcuts for entering information into an answer instead of a long string of text. When an answer displays on the customer portal, the variable is replaced with whatever value was specified by your administrator.
Variables are also helpful to use for information that may change. When your administrator changes the value of the variable, all answers containing that variable will also change. Contact your administrator for a list of variables defined for your application. For example, if your administrator added a variable for a support email address at your organization called "contact," you could insert the variable for the email address in the answer, such as $contact. If the email address changes, all answers containing the contact variable are updated.
Reference:
https://docs.oracle.com/cloud/november2016/servicecs_gs/FAABU/_BUIGuide-9.htm
NEW QUESTION # 49
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